SIM Swap Fraud – A Personal Encounter


I received a very strange and an uncanny message on my handphone this noon that read as –

“This is a maintenance message from Uninor. We are carrying out maintenance service for all our prestigious client. In case you face any problem in between please close your phone.”

Well, don’t doubt my writing and grammar skills. This was the exact message that I received and it did raise brows. The message certainly did not look professional because of the number of mistakes that could be easily recognised.

Luckily, I was aware of SIM Swap Fraud and immediately checked with the customer service department about the maintenance that the message confirmed. Upon calling them, I got to know that there was no such maintenance going on currently.

Now, what do I do? How do I resolve this issue? For this, it was important to understand the following –

What is SIM Swap Fraud?

A SIM Swap Fraud is a type of a fraud that enables people with suspicious activities to register an existing number of a person on a new SIM card. Such activities are carried out in order to intercept notifications that are sent to the client when he/she wished to change their online banking password, change account security settings, etc. SIM swaps are basically done to defraud people wherein in some way or the other that person will end up losing money.

How to avoid becoming a victim of SIM Swap Fraud?

  • Make sure you are aware of all the scams that are currently going on so that when you receive such calls or messages you know what can be done to prevent the same. Had I not known about the scam, I would have ignored the message and would have landed in a grave situation.
  • Keep in mind that banks never ask for confidential information through the mail. Hence, do not reply to any suspicious emails.
  • Keep changing your bank account passwords every three months. This is a safe practice so that you do not become a prey to such malpractices.
  • Register for instant alerts with your bank. This will help you monitor every single action that takes place in your account.
  • Make it a regular practice of visiting your bank site through its official website. Do not bookmark the website because there are different kinds of malware that easily detect the bookmarks and redirect the same to phishing websites.
  • Opt for a bank that gives better facility and security when it comes to net and online banking.

The problem is not scams and scandal, but it’s the lack of awareness. Be aware of what’s going on and the measures that can be taken to avoid or rectify the same.  In my case, I brought this to the notice of the service provider and gave a prior notice to the bank about the same. Luckily all went well in my case.

Updated: January 9, 2017 — 3:29 pm


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